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Terrible quality

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Fanatics - Terrible quality
Fanatics - Terrible quality
I ordered a Mens Alabama t shirt the letters are all faded. I orders a womens t shirt it is RED not CRIMSON I would like a full refund. I will be mailing them back

User's recommendation: Do not buy through mail.

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ID
#2406780 Review #2406780 is a subjective opinion of poster.
Loss
$45
Preferred solution
Full refund
Most helpful review

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New Reviewer

Cheated me with one price charged another

Fanatics - Cheated me with one price charged another
Fanatics - Cheated me with one price charged another
Fanatics - Cheated me with one price charged another
Fanatics - Cheated me with one price charged another
Fanatics - Cheated me with one price charged another
Fanatics - Cheated me with one price charged another
I ordered some items saw and screen shot price but when I got charged it was a much different price altogether. Received package no receipt included in my package to review what prices and items was paid. I went back to site reviewed all items and was overcharged. Never got order number or email confirmation of invoice. Could not follow up with an order number to verify charges charged. Returned package and was credit only part of my money. Im disputing with bank the rest of my funds.
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1 comment
#1970432

Hello Todra, I am sorry to hear of any issues with the order, we are happy to look into this further. The price at checkout would have been the only amount charged on the order along with what the shipping cost was as shown at checkout if any.

Please feel free to contact customer support if you still require assistance or provide the name/order ID on your order as well as check spam/junk folders for correspondence regarding your order confirmation. Thank you

ID
#2262516 Review #2262516 is a subjective opinion of poster.
Pros
  • Favorite team
  • Great deals if you actually receive the product
Loss
$30
Preferred solution
Price reduction

Delivery issues

My package wasn't deliver and FedEx send me a text that they attempted 3 times to deliver on Saturday but I was home the whole day, also on Sunday they send a message saying that package was deliver on left door in front but I was home also that day and no one knock my door and is not the first time my package don't arrived I saw driver one time standing in my door for seconds he did not knock and turn around with package in his hand I dont know if they have supervisor to check on them or what but since I moved to this area some of my package don't made it home
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ID
#3109401 Review #3109401 is a subjective opinion of poster.
New Reviewer

I neeed my *** jersey !!!!!!

It's been 3 *** months and I havnt gotten my *** !!! I'm never ordering with you *** pieces of *** anymore
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ID
#3109208 Review #3109208 is a subjective opinion of poster.
Location
Panorama City, California
Loss
$140
Preferred solution
Deliver product or service ordered
New Reviewer

Poor customer service

I have tried multiple times to purchase a gift card and it wont let me add to cart No help from customer service
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ID
#3109000 Review #3109000 is a subjective opinion of poster.
Location
Renton, Washington
Preferred solution
The website to work
New Reviewer

I will never do business

You charged me for expidited shipping and I cannot reach anyone without signing up for ask me service I want my shipping charges tefunfed
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ID
#3108856 Review #3108856 is a subjective opinion of poster.
Loss
$14
Preferred solution
Price reduction
New Reviewer

Would not change size and would not consolidate orders

Extremely non-helpful because my order already shipped because I was over 30 minutes and under one hour. Will not order again from your company and will spread the word
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ID
#3108778 Review #3108778 is a subjective opinion of poster.
Location
Phoenix, Arizona
Cons
  • Service sucks
New Reviewer

I haven’t received my order.

I havent received my items. Poor quality of customer service. I have received several emails stating that I would receive my merchandise on a certain day then it doesnt arrive then I get a new email with a different date and this has been going on to long . I just need a refund at this time
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ID
#3108634 Review #3108634 is a subjective opinion of poster.
Pros
  • Worse shipping 15 days to ship a t-shirt inaceptable
Cons
  • Did not receive the items ordered
  • Misleading advertising
Preferred solution
Full refund

Christmas gift arrived damaged!

Im not necessarily a pushed customer - but Im a 65 year old first time customer. I ordered an NC State golf club cover. It arrived very damaged. The package was not padded nor did it have air cushions. My concern is- I cant return and reorder before Christmas. Can you replace it ASAP. I would be so grateful if you could go ahead and send a new one out now, while I proceed to complete a return. I dont mind returning the one I have, but it can not be resold and it says on ur web site - you shipping has been an issue lately. Thanks, Name. Karen Belk Email. randy1296@***.com Cell. 704-301-****

User's recommendation: I’ll let them know if you follow up and replace my damaged order.

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ID
#3108615 Review #3108615 is a subjective opinion of poster.
Location
Indian Trail, North Carolina

Don't have order number

Ordered a jacket That was never in stock and still havent received my refund. I have talked to two representatives and still no Jacket or money.. Can I please get my money ASAP
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ID
#3108603 Review #3108603 is a subjective opinion of poster.

Exchanges and order

I received return labels for XL Championship Braves T-shirt black and one gray XL t-shirt with different writing. You have received one return but instead of my gray T-shirt I received another black one. Can I use my gray return label on this shirt for proper credit.
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ID
#3108580 Review #3108580 is a subjective opinion of poster.
Location
Knoxville, Tennessee

Order

I was supposed to get a gray T-shirt with a little writing on it XL received another XL black Championship again. I had already requested return labels to exchange for 2XL. Can I use the label I have for the gray shirt to send back the black one because I wanted to make sure I get a credit for it terrikilgo1958@***.com
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ID
#3108558 Review #3108558 is a subjective opinion of poster.
Location
Knoxville, Tennessee
New Reviewer

Order#365-****-****

I prepaid my order via pay pal and I received an email saying my order would be canceled. I still want my order, do not cancel it. Thank you
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ID
#3108331 Review #3108331 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Online. Puppy s do not work on their sites

Had two instances today where the online coupon did not apply. One was settled and the second one was not. Fine print stated as reason. when you advertised sitewide Discount advertised, limited quantities InThe fine print constitutes false advertising. Its the old bate and switch routine! Free shipping, then they charge a handling fee. another play on words No good way to contact customer support and their online assistant is abominable. No direction on how to get issues resolved

User's recommendation: Do not trust any stated discounts.

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ID
#3108305 Review #3108305 is a subjective opinion of poster.
Loss
$10
Preferred solution
Let the company propose a solution
New Reviewer

Promo code problem

Promo code Only worked on certain sizes. Computer customer service could not answer my question. It was of no help. Went to nhl.com shop and got the promo code to work on size I wanted.
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ID
#3108112 Review #3108112 is a subjective opinion of poster.
Preferred solution
Price reduction

Coupons not honored when advertising is worded sitecwide

Had two instances to day of the advertised coupons on their different sites not working, First one was resolved second one was not. This is false advertising! To advertise site wide discounts anD then qualify by saying limited quantities do not apply is the age old bate and switch method of selling I will not buy anything else from companies that use this tactic!, Roger

User's recommendation: Do not believe their advertising.

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ID
#3108046 Review #3108046 is a subjective opinion of poster.
Location
Toledo, Ohio
New Reviewer

No order confirmation sent to me , PayPal was charged

This is a horrible company / app etc.. They are horrible I will go out of way again to inform people not to use them The idiot from India would not help me *** Fanactics !!

User's recommendation: Don’t *** use this worthless app , customer service sucks !!

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ID
#3108018 Review #3108018 is a subjective opinion of poster.
Cons
  • Customer support is terrible
Loss
$199
Preferred solution
Deliver product or service ordered

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