placed and paid for order 11/28, just received email stating that 25% of items that said "ready to ship" are actually out of stock and others that were "ready to ship" actiually meant 5-10 days processing time. Stay away from this site, just use amazon so you won't...Read more
- Website is alluring
- Selection of team gear
I didn't like
- Being informed of out of stock a week later
- Delay in shipping
- Lame automated responses
I ordered an incorrect size and realised immediately. Was almost impossible to contact the company to change, no email address supplied, chat and phone line wasn't working. I managed to contact them via messenger but they said their policy is not to amend an order once...Read more
- Product selection
I didn't like
- This experience doing business with this company
I returned it the day after I received it. 52.24 was my total they refused it because the tags were off but the shirt was in the original condition I received it. I called customer service and was directed to another Country. I could not understand the customer service...Read more
I didn't like
- How i was treated
Fanatics - My football hat is peeling
I just bought it a day ago
Fanatics - Order status
Recorded response unsatisfactory and unresponsive.
Fanatics - Don’t bother paying expedited shipping
Paid $25 for expedited shipping just to find out at the last minute that it wouldn’t be here until 3 DAYS LATER! It was for our son’s 1st Birthday Party and now our plans are RUINED ! I will NEVER use this company again!
Fanatics - Don't Buy
I was gonna buy an Iron Bowl tshirt and get a cybermon discount but it doesn't apply to the size I need which is probably the most popular size XL,all other sizes accepts the code.THAT IS WRONG! After reading all the horrible reviews maybe it'ts a blessing in disguise.
Fanatics - NO EXCHANGE. BE AWARE
Suppose i didn't/couldn't read fine print. This co. Does not do sz. exchange and you pay shippping and pay return ship. Order online often and do believe this is a first!!! NEVER AGAIN. Husband had wanted this st. Louis cardinals on field tech shirt the team wears when...Read more
This was my first time ordering from Fanatics & I am beyond unsatisfied with the product I received. The shirts I received look nothing like the website. It’s misleading in my opinion. The website advertises shirts with a shinny soft material. I received a over sized...Read more
I ordered a jersey...tried to return for different color and get correct color. I had to give them my credit card info over the phone and they told me it was declined...gave them another one (which I rarely use) and again told me it was declined...then I get notified...Read more
I ordered a jersey last month and i returned it the second day, two weeks , i received an email from them to tell me that i returned the item outside the return window , even though they say that i could return with 365 days, and they say that they donate my items , I...Read more
I ordered two shirts and paid extra for three day shipping so the shirts would arrive before we left for Houston to see the Astros play in the World Series. Guess what??? The estimated delivery was after we leave. Customer service could only refund the extra shipping...Read more
I didn't like
- Misleading shipping estimates and policies
I received a sweatshirt 5 weeks ago, worn it 3 times and paid $54.99 for it. I went to wear it this morning and found that it was splitting in the seams in several places. I called for a return/exchange and was basically laughed at by the Customer Service reps. I was...Read more
I purchased a customize sweatshirt when I noticed I made a mistake with the jersey number. First of all it was hard to reach customer service (chat room) and when I did Tiffany informed me that she was unable to do anything. I informed her I had just purchased the item...Read more
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