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1.0
Details
SCAM!! Footballpersonality @kissmarketonlineshop.com @globalccpay.com - Fanatics review
Was scammed out of $300 by these lying SCAMMERS. Contacted my credit card company right away to place a hold on my card to prevent future purchases by these scammers. Filed a dispute fraud charge on this transaction and I am dealing with my credit card company to...
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62 comments
Anonymous
#1607184

I ordered $75 worth of clothing a few days ago. I am TRUSTING to receive my order in a couple weeks. When I do, I will write a positive update.

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Review
#827713 Review #827713 is a subjective opinion of poster.
Cons
  • Scam
Reason of review
Problems with payment

Fraudulent charge on my card | Fanatics review

1.0
Details
Was charged $276.95 from this place and I never even heard of this company before. No good # for customer service. Live chatted with someone or something and was referred to "fan protection" along with a phone # that had busy signal. Called my card company to cancel card and file fraud claim. The CSR stated they have been having issues with Fanatics and bogus charges.
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Review
#1765943 Review #1765943 is a subjective opinion of poster.
Service
Fanatics Customer Care
Cons
  • Unable to contact by phone
Reason of review
fraudulent charge
Loss
$277
Preferred solution
took care of it myself
Tags
  • no customer service
  • Bogus Charges

Wrong size | Fanatics review

Hi I got through but got disconnected
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Review
#1765341 Review #1765341 is a subjective opinion of poster.
Reason of review
Poor customer service

Quit sending me promotional emails please | Fanatics review from Hilton, New York

Your constant emails all day long did nothing but *** me off, so much that I'd never consider buying anything from fanatics, who's stupid idea was that, you should fire that person.
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Review
#1764616 Review #1764616 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No exchange policy | Fanatics review

3.5
Details
I bought an Anaheim Ducks jersey from the website for what I thought was a great sale price. I received the item it was awesome but unfortunately due to epic weight loss the jersey was too big. So I called the 800 to see how to get a smaller size. I was told by a very rude lady there was a no exchange only refund policy. Okay my bad for not reading the fine print. So I asked if refunded would I still get the sale price and was told no. But here is the part that actually made me mad. So $12 to ship to me and $10 to return? So I basically just donated $22? I understand shipping is not free but that sucks.
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Review
#1764214 Review #1764214 is a subjective opinion of poster.
Service
Fanatics Shipping Service
Pros
  • Nice merchandise
Cons
  • Will not refund or replace
Reason of review
Return, Exchange or Cancellation Policy

Deception, especially with senior citizens who are Vietnam veterans, has ended my long association with Fanatics. Now, when I look at all the memorabilia I have purchased from your company, I am appal

I ordered a Pitt Panther stone mascot which arrived damaged. I returned the item requesting a replacement and my shipping costs. I was told by a representative that I didnt follow proper protocol, so, although they would send me a refund, they wouldnt send me a replacement or my shipping costs.
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Review
#1763846 Review #1763846 is a subjective opinion of poster.
1.6
Details
I ordered a high priced NFL game jersey Saturday and received a $20 T-shirt today from an entirely different team!! How can that mistake even happen? Did the person who processed my order think they would fool someone that wouldn't notice the difference and kept the...
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Review
#1763790 Review #1763790 is a subjective opinion of poster.
Service
Fanatics Customer Care

Ii have not received my order | Fanatics review from Dallas, Texas

4.2
Details
Learned that the Green Bay shirt was a special event order so it takes longer, would like to know that a long the way. Ordered on the 28th of dec. now it says will not receive until the 17th of Jan.
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Review
#1763620 Review #1763620 is a subjective opinion of poster.
Reason of review
Good customer service

Shipping | Fanatics review from Menlo Park, California

1.2
Details
Ship faster so I wouldnt be pissed
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Review
#1763615 Review #1763615 is a subjective opinion of poster.

Order info | Fanatics review from Newark, New Jersey

1.0
Details
Need someone to Call me
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Review
#1763476 Review #1763476 is a subjective opinion of poster.

Contact Fanatics Customer Service

Website:
Mailing Address:
5245 Commonwealth Ave.
Jacksonville, Florida 32225
United States
Phone:
(877) 827-8965
All Fanatics Contacts

Fanatics Products and Services Reviews

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Latest Question

Fanatics Questions

Don't purchase anything from their website | Fanatics review from Arlington, Virginia

1.0
Details
Tried to return a couple items that were a gift to me over the holidays. When I submitted the return each item was mailed separately so each item had a return shipping fee of $9.99 take out of the return on top of it when I called the custom service the representative couldn't explain why another $4.99 fee was taken out of my refund amount. Lastly I submitted this return as a gift return and all of the money was returned to the original purchaser instead of me (the individual completing the return of the items). Overall it was an awful experience and I will never again purchase items from Fanatics or any of its subsidiaries.
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Review
#1763382 Review #1763382 is a subjective opinion of poster.