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Fanatics - Worst Customer Return Policy

To be able to Return an Item: even when the wrong items were sent to me: I have to go to their Website because the Customer Service Department claims they aren’t able to send the Form to the Customers Email! It’s 2019; are you kidding me!! And you have to Download the Return Label (even though they sent wrong items) from an Email. REALLY THIS LAST TIME I’ll ever purchase from this company who obviously doesn’t Value Customers
1.2
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#1450664
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Fanatics - Not happy

Your company makes returns difficult to deter customers from sending back item One place for the return label in place for the return form you can’t send a return form I got is 2019 get it together congratulations no one in my family or Alumni Chapter will buy anything else from you
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Price Affordability
Product or Service Quality
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Website
#1450500
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Fanatics - Never refunded my money—out over $100. LIVID.

Followed the return process just as the website stated. That was on 12/12. I have yet to see the $100+ dollars I spent. Funny how every time I go on the website to utilize the "live chat" it says UNAVAILABLE. BULL *** You STOLE my money.
#1445751
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Fanatics - Shorts to small

I order xl alabama shorts and they are to small i need a 2xl i hope there not to big
#1445732
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Bought the item as a Christmas gift wrapped it and gave it to my daughter on Christmas. She was so excited she wore it right away! I washed it as directed and the colors ran into each other!!!! I called to have them send another one and I would send it back but it...
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1.5
#1445095
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Fanatics - They did nothing and made excuses!

Yes She taljed and DID ABSOLUTELY NOTHING, I WANT TO TALK TO A CEO
#1444849
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Fanatics - Order has not been delivered

Fanatics - Order has not been delivered
Yes i need a Manager! I want my Sooner Night shirt Sick off all the mess ups!
#1444655
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Fanatics - Order

I was told 3-5 business days and my order is coming on the 7th day
#1444254
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Fanatics - Long wait on approval and label for return

Spoke to a CS person 6 days ago and they said I would receive an email with return approval and label in 3-5 days. On day 6 and still no email. Was told it might take 7-10 days now
#1444209
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Fanatics - Matter was settled

I played a order and free shipping was not included and talked to a great service representative
4.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1442189
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