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Return | Fanatics review from Conway, Arkansas

I ordered 2 shirts for my son. They arrived fine however he is a BIG fellow and the 4XLT are two small. Wanted to see if they were available in 5XLT and how to do an exchange. I paid thru Pay Pal. Order placed 11-29-19. Transaction # 0-9MR43055HP704993Y. Total cost $142.39. Pay pal shows FRG TEAMFANSHOP.COM. Is it easier to reorder and pay again and then return items for a credit?
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Review
#1733059 Review #1733059 is a subjective opinion of poster.

Return | Fanatics review

1.0
Details
No one picked up I will never buy from you again in
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Review
#1733037 Review #1733037 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$64
Preferred solution
Full refund
Tags
  • Poor Service

DO NOT BUY FROM THEM | Fanatics review from Cape Coral, Florida

I RECEIVED MY SMOCK VERY QUICKLY IT WAS THE WRONG SIZE THERE WAS NO ADDRESS ON THE PACKAGE THAN THE ONE IN FRAZEYSBURG WHICH IS WHERE I RETURNED IT NOV 3 THERE WAS NO INVOICE OR DIRECTIONS ON RETURNS. I HAVE TRIED TO GET MY REFUND FOR SOME TIME NOW AND I CANNOT EVEN GET A RESPONCE!
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Review
#1732598 Review #1732598 is a subjective opinion of poster.
Product
Fanatics Shirt

Double check order is processed | Fanatics review

Ordered 2 jerseys cyber Monday. Both items in stock. Tracking is deplorable, found out by my credit card statement that now 1 Jersey cancelled 2 weeks later, NO Update or email from website. Spoke with customer service and told SORRY. now having to reorder different item at full price and now having to pay for 2 day shipping. GREAT SERVICE!! Verify anyway you can, they have very poor follow through and worse customer service.
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Review
#1732571 Review #1732571 is a subjective opinion of poster.
Service
Fanatics Shipping Service
Cons
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Nfl Store

Change address of order | Fanatics review from Chatham, New Jersey

Will not allow to me to hold on
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Review
#1732504 Review #1732504 is a subjective opinion of poster.

Shipping days | Fanatics review from Houston, Texas

What is it taking so long to ship my order?
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Review
#1732397 Review #1732397 is a subjective opinion of poster.
Service
Fanatics Shipping Service
Reason of review
Order processing issue

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I gave you guys the right address for my delivery where is my merchandise | Fanatics review from Las Vegas, Nevada

What can I do bout this issue I gave you guys the correct address where is my merchandise
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Review
#1732378 Review #1732378 is a subjective opinion of poster.
Service
Fanatics Shipping Service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Sent me a defected item | Fanatics review

I ordered a Nebraska American flag cooler and the zipper is defective on it. This is a Christmas gift, so I need this issue taken care of ASAP. Please call me ASAP at 402-469-3316. I tried calling your customer line and your phone system hung up on me.
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Review
#1732365 Review #1732365 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

Billing | Fanatics review

No I need to speak to customer service
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Review
#1732265 Review #1732265 is a subjective opinion of poster.
Reason of review
Order processing issue
Preferred solution
A break down of my bill

Got wrong order | Fanatics review from Riverton, Utah

3.2
Details
I ordered a LA Lakers beanie. When i recieved the beanie it was youth size. I ordered an adult size. When I called Fanatics customer service unfortunately they are all sold out and i can not exchange for another beanie. So i have no choice to get a refund
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Review
#1732239 Review #1732239 is a subjective opinion of poster.
Service
Fanatics Shipping Service